Leak response: what we do first
Call us or send the form with "Repair or leak" selected. Tell us where water is showing inside and whether it's coming in now. We respond within one business day, and we treat an active leak over an occupied space as urgent.
On site, the work goes in three steps:
- Find: water travels before it drips, so the stain is rarely under the hole. We trace it on the roof, at flashings, seams, drains and rooftop units
- Stop: a temporary or permanent repair, depending on the weather and what we find, to stop the water that day when conditions allow
- Document: photos of the cause and the repair, and a short written report, so you have a record for the owner, the tenant and your files
